Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website www.pivotrix.com (the "Website"), operated by Pivotrix Consulting ("Pivotrix", "we", "us", or "our"), an outcome based consulting business operating in India. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Overview of Services

Pivotrix provides business consulting services organized around the 3D Growth Framework, Direction (OKR consulting), Demand (growth marketing), and Discipline (lean management), together with a Company Dashboard Software product accessible at app.okr.co.in. Information on this Website, including descriptions of our methodology, case studies, blog content, and the free 3D Growth Diagnostic, is provided for general informational purposes only and does not itself constitute a binding offer of services. Any actual consulting engagement, including scope, deliverables, pricing, and outcome based fee arrangements, is governed exclusively by a separate written agreement signed by both parties.

2. No Guarantee of Results

References on this Website to client outcomes, case studies, statistics, or testimonials, including forecast accuracy or alignment improvements, describe specific past engagements and are not a guarantee, warranty, or prediction of results for any other business. Business outcomes depend on numerous factors outside our control, including market conditions, your organization's execution, and third party actions. Any targets, projections, or performance expectations referenced in a signed engagement agreement are subject to the terms and conditions of that agreement, not this Website.

3. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

• attempt to gain unauthorized access to the Website, our servers, the Company Dashboard Software, or any related systems or networks;
• probe, scan, or test the vulnerability of the Website or any connected system, or breach or attempt to breach any security or authentication measure;
• interfere with or disrupt the Website, servers, or networks, including through introduction of viruses, malware, or other harmful code;
• use any automated means, including bots, scrapers, or crawlers, to access or extract data from the Website without our prior written consent;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• use the Website to transmit any unlawful, defamatory, infringing, or harmful content.

Any attempt to compromise the security or integrity of the Website, including unauthorized access, hacking, or denial of service activity, is a violation of these Terms and may constitute a criminal offense under the Information Technology Act, 2000 and other applicable Indian law. We reserve the right to investigate such activity, cooperate with law enforcement, and pursue all available civil and criminal remedies.

4. Intellectual Property

The Website, including its content, text, graphics, logos, the Pivotrix name and marks, the 3D Growth Framework and related methodology, the 3D Growth Diagnostic, blog articles, and all associated intellectual property, is owned by or licensed to Pivotrix and is protected by applicable intellectual property laws. Except as necessary to view the Website for personal, non-commercial reference, no part of the Website may be reproduced, distributed, modified, or used to create derivative works without our prior written consent.

5. Third Party Links and Products

The Website may link to third party websites or services, including our Instagram profile, the Amazon listing for the book Execution Excellence with OKRs, and the Company Dashboard Software at app.okr.co.in. We do not control and are not responsible for the content, accuracy, or practices of any third party website or service. Your use of any linked third party website or product is subject to that party's own terms and policies.

6. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Website will be uninterrupted, timely, secure, or error free. We do not warrant the accuracy, completeness, or currency of any content on the Website, including blog articles, statistics, or case studies.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Pivotrix, its founders, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your access to or use of, or inability to access or use, the Website, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages. This includes, without limitation, any damages arising from unauthorized access to or alteration of your transmissions or data, or from any third party conduct or content on the Website. To the extent any liability cannot be excluded under applicable law, our total aggregate liability arising out of or relating to your use of the Website shall not exceed INR 5,000.

8. Indemnification

You agree to indemnify, defend, and hold harmless Pivotrix and its founders, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Website, your violation of these Terms, or your violation of any rights of a third party.

9. Changes to the Website and These Terms

We may modify, suspend, or discontinue any part of the Website at any time without notice. We may also revise these Terms from time to time, with the updated version indicated by a revised "Last updated" date. Your continued use of the Website after changes take effect constitutes your acceptance of the revised Terms.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Website shall first be attempted to be resolved through good faith negotiation. If not resolved within thirty days, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, conducted by a sole arbitrator appointed mutually by the parties, with the seat and venue of arbitration in India, and the proceedings conducted in English. Subject to the foregoing, the courts located in India shall have exclusive jurisdiction over any matters not subject to arbitration.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

12. Contact Us

Questions about these Terms can be directed to info@pivotrix.com or +91 80726 27482.

This page is provided for general informational purposes and does not constitute legal advice.